Why I love feedback but hate feedback forms?
I have a question. No, I don’t need you to give me an answer but just answer it to yourself. When was the last time you gave generous feedback on a feedback form? If your answer is recently or always or even sometime ago, you are rare and a minority. The problem is feedback forms are not designed to demonstrate generosity. Generosity,…

Culture Change: Will you Bake The Best Cake with the Best Recipe?
The rising obsession with methods, frameworks and methodologies is rotting the Learning Culture. Perhaps it is time for Learning Culture Change. For the longest time I looked for blogs, articles and books that could teach me a method, structure, pattern or a framework of doing something that interests me. For example a method to craft a story. However, recently I have formed…

When your Change Management Process and Strategy don’t go to plan
What do you do when your Change Management Process and Strategy start to derail? Recently, I had an opportunity to work with a leading Telecommunications company in curating* a Change Story as one of the key strategies of their major IT Change Management Plan. My task was to 1. Curate the Change Story involving 9 Business Divisions involving conversations with over 100…