The Perplexity of Learning
My greatest learning experiences can never be defined as fun, fast and easy. A clear indicator of whether I am learning or not is, whether I am feeling the discomfort or not. In feeling that discomfort,  I must embrace the tension, exert emotional labour and be aware that I will at least once hear that voice in my head that says ,…

The Push and Pull of Storytelling
Our early days as hunters and gatherers ha taught us the value of fitting in. Back then, if we did not fit in, we wouldn’t survive. Now, fitting in doesn’t contribute to our survival in anyway. But that intense desire to belong is so strong that we continue to fit in. And when an opportunity presents itself to stand out, we want…

The Conundrum of Communication
You want to make a change happen. You tell a story of why the change is required to your boss. Your boss listens to you and says,“why did we not make this change happen 3 years ago?” You feel your communication has failed. However, you only feel that way when you are communicating for acknowledgement and not for making the change happen.…

The Frequency & Consistency Story
You subscribe to an online course, it exceeds your expectation. Chances are you will look for more courses from the same provider. And for as long as the provider continues to delight you, you will engage with the provider. The provider has built a frequency and consistency. She shows up frequently, in a way you trust her and she delights you.This very…

Have You Ever Seen An Elevator Pitch in Action?
It takes 40 seconds to ride an elevator to the 61st floor of the Salesforce tower in San Francisco. On the day of the pitch competition, the elevator doors opened and inside stood Salesforce President and Chief Product Officer, Bret Taylor. The door closed and the elevator started to rise. Mars Mundy, one of the eight finalist had a frustrating experience with…