Is process a single or double line?
A couple of weeks ago, a potential client and I were on a call. This client came to us via a blog post I had written back in 2015. The client is based in the United States of America, and we were on a call at an odd hour. The potential project we were discussing involves working with 10 country heads and…

Corporate culture and fish in the water
Look at this image, like a fish, when we no longer “see the water,” it’s a clear signal that we have assimilated into our surroundings or culture.
Back in 2005, when I was working in Australia, I remembered working so hard to fit in and be like an Australian that I had put a lid on the diverse perspective I could have …

Storytelling Emotion: Insecure Yet Optimistic
My Instagram feed, filled with quotes on insecurity, has done a brilliant job of equipping me with an ability to catch myself feeling negative emotions like insecurity, greed to do more, anxiety that I am not enough. I catch myself feeling those emotions and I say, ” Stop it, you don’t have to feel this way. ” Interestingly though, the built awareness…

A WhatsApp Group is not a Team because…
Notification, you are added to a WhatsApp Group. WhatsApp groups have become a common way for teams to communicate. And being added to a WhatsApp group often gives us a sense of belonging. It fulfills one of the strongest human desires, to belong. However, a group can never be a team because quiet often it overlooks inclusion.And when inclusion is ignored, you…

Storytelling: Sesame Street Story-tells
“Our head of sales, Natalie is excellent.. and I wish everyone was like her.” “Mariam is top of class in her grades, hope all students can become like her.” “Sandy is a great writer, she always comes up with best articles.” We have all heard such statements and perhaps rolled our eyes when listening to them too! Often the teller of these …

Change Storytelling: Super Smart People Need a BIO Story
Karen is responsible for Change Management in her organisation. Every time she announces a change initiative, there is group of people who would hijack her presentations. They question everything and anything which usually dampens the little enthusiasm that exists for change. This group of people are super smart people. Karen’s biggest worry, for a long time before any change announcement, was this…

Why I love feedback but hate feedback forms?
I have a question. No, I don’t need you to give me an answer but just answer it to yourself. When was the last time you gave generous feedback on a feedback form? If your answer is recently or always or even sometime ago, you are rare and a minority. The problem is feedback forms are not designed to demonstrate generosity. Generosity,…

Culture Change: Will you Bake The Best Cake with the Best Recipe?
The rising obsession with methods, frameworks and methodologies is rotting the Learning Culture. Perhaps it is time for Learning Culture Change. For the longest time I looked for blogs, articles and books that could teach me a method, structure, pattern or a framework of doing something that interests me. For example a method to craft a story. However, recently I have formed…