CEO Stories

This lodging should be called Scare-bnb. Airbnb CEO Brian Chesky has opened up about the weirdest complaint a user has ever made, and it involves a debatably friendly...

Customer service rep Steven Weinstein answered the call from a female customer who required assistance with an online order for several items. The pair struck up a...

After having a faulty Medtronic catheter thrown at him by an angry surgeon, then CEO Bill George began investigating why he hadn’t known about quality problems...

A toothpaste factory had a problem: Due to the way the production line was set up, sometimes empty boxes were shipped without the tube inside. People...

Anita Roddick, founder of The Body Shop was born in 1942 and raised in he southeast of England, near Brighton. Her Italian immigrant mother and American...

When Nooyi first became CEO of the now $150 billion company back in 2006, she visited India, where she had grown up, to see her mother. “When I got...

Bob Chapman, CEO of the manufacturing company Barry-Wehmiller, faced both of those terrible words daily in 2009 as the financial crisis was beginning to wreak havoc...

Ever wonder how IKEA came up with unique Swedish names for all of its furniture? It was from its founder, Ingvar Kamprad, who is dyslexic. Kamprad’s original furniture business...

“Insecure managers create complexity. Real leaders don’t clutter,” Welch wrote in his autobiography. In Welch’s bestselling book, Jack: Straight from the Gut, he wrote that clutter and jargon...

When Microsoft CEO Satya Nadella was 25 years old and interviewing for a job, he failed to show his interviewer the trait he now says has...