When Florence Nightingale arrived at the British military hospital in Turkey in 1856, the scene was pretty grim. The mortality rate was high, and the hospital...
Every time you go shopping, you share intimate details about your consumption patterns with retailers. And many of those retailers are studying those details to figure...
In 1991, a first-year PhD student named Amy Edmondson began visiting hospital wards, intending to show that good teamwork and good medicine went hand in hand....
The use of vivid details is one way to create internal credibility–to weave sources of credibility into the idea itself. Another way is to use statistics. ...
In the early decades of the 1900s, mathematical and technical calculations were made manually rather than by machine. This work required a large workforce to compute...
One Saturday, some unsuspecting moviegoers showed up at a suburban theater in Chicago to catch Mel Gibson’s action flick Payback. They were handed a soft drink...