Problem Solver

Dave Brailsford

The fate of British Cycling changed one day in 2003. The organization, which was the governing body for professional cycling in Great Britain, had recently hired Dave...
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Whitney Wolfe

The skeptics thought no woman would ever make the first move. But Whitney Wolfe Herd, young, creative, and undaunted, stuck to her guns. In just four...
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Pam Marrone

One of the rare women leading a public company is Pam Marrone, and her startup, Marrone Bio Innovations, develops natural alternatives to dangerous pesticides. She is...
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Steve Jobs

On September 23, 1997, Steve Jobs told his staff that Apple had eliminated some 70% of its product line. “It’s way too much stuff,” he said....
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Funlayo Alabi

Nearly seven years ago, Funlayo Alabi’s business, Shea Radiance, was thriving. And when her company got its all-natural skin and hair care products onto the shelves...
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Scott Guthrie

Scott Guthrie had been tapped by Steve Ballmer to lead the company’s fast-growing cloud computing service, called Azure. Guthrie visited Azure customers, and their feedback about...
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In California Hospital, Hand Hygiene Campaign was run for 90 days and there was a bonus announced of $1,200. On average, bonus-eligible hospital employees improved their performance...
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Popcorn in the Movies

One Saturday, some unsuspecting moviegoers showed up at a suburban theater in Chicago to catch Mel Gibson’s action flick Payback. They were handed a soft drink...
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Toothpaste Factory

A toothpaste factory had a problem. Sometimes empty boxes were shipped without the tube inside. Understanding how important it was to solve this problem, the CEO of...
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Bob Chapman

In 2008, the St. Louis-based manufacturing company Barry-Wehmiller suddenly lost 30 percent of their orders due to the effects of the recession. The company needed to...
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