When African-American athlete Jesse Owens arrived at the 1936 Olympic Games, he was under immense pressure. At 22, Owens had broken world records even before making...
Back in 1983, John Sculley was the president of Pepsi. He was a very highly paid executive sitting atop of one of PepsiCo’s most important divisions, and the...
In 1992, Scott Forstall had just gotten his graduate degree, and lined up interviews with two big tech companies: Microsoft, where he had previously been an...
When a troll called comedian Sarah Silverman the C-word on Twitter, she responded with level-headed kindness, finding out he was in a lot of pain and...
When Emma Yang was 7 or 8 years old, her grandmother became increasingly forgetful. Over the next few years, those memory problems, caused by early Alzheimer’s disease,...
Storytelling is an important part of The Ritz-Carlton culture. The employees of The Ritz-Carlton—known as The Ladies and Gentlemen—write up special moments and share them with...
High-tech vending machines installed in two popular shopping malls in Lahore, Pakistan and New Delhi, India – two cities separated by only 325 miles, but seemingly...