Medical organisations, doctors and nurses are able to do more and more each day to further the health and lives of their patients. Then why is it that there seems to be increasing patient dissatisfaction, staff job dissatisfaction and hospital administrators feeling like they are stuck in the middle, unable to keep anyone happy. The problem is not a lack of technology or skills, it’s the lack of connection

 

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Our Narrative Medicine programme was conceived to address a need to help better see the person behind the patient, to recognise and optimise a Hospital's and a Clinician’s interaction with a patient and the interaction between a medical organisation and its staff.

Our Narrative Medicine programme teaches and helps you to integrate the skill of stories into your practice and organisation. In such a specialised area, a standard storytelling programme simply would not be effective. Our Narrative Medicine storytelling programme has been conceived and developed specifically for the medical workplace in conjunction with clinicians who have over 25 years of experience in both government and private practice. It brings a deep understanding of the issues facing medical organisations, clinicians and patients and the often complex interactions between them.

We don’t presume to influence your clinical, business or corporate acumen but Narrative Medicine can augment it and deliver what Rita Charon calls

"Clinical practice fortified with the skills of knowing what to do with stories"

To learn more about Narrative Medicine, email us today.


Hear from Dr Augustine Tee how stories have helped him

 

"Your blog post titled Don't simply announce your change ideas. Successfully implement them with Stories. captures the essence of my struggle. I have been giving orientation talks on MET ( Medical Emergency Team ) every 3 to 4 months to batches of doctors rotating into CGH, and have been doing this for the last 5 years. The task made more challenging since no other hospital in Singapore has a rapid response system like our medical emergency team.

In the past, I concentrated on facts and instructions brought forth by my slides, and can frequently see the disinterested faces in the audience. Earlier this year, I focused on a TED-style storytelling (using a failure story and a success story) format to deliver the content, rather than too many slides or info overload. I could see emotions in peoples faces and I felt that we've connected, in fact there was applause at the end of it for the first time.

I now hope my message translates into the culture change we advocate in CGH, and more lives saved."

Dr Augustine Tee
Chief of Department of Respiratory & Critical Care Medicine, Changi General Hospital

Narrative Medicine

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