Don’t want to get sued? Change your tone.

By , in
Don’t want to get sued? Change your tone.
Very interesting research on the connection between a surgeon’s tone of voice and their likelihood of having been sued for malpractice in an article titled, Surgeon’s Tone of Voice: A Clue to Malpractice history. (Surgery Ambady et al 9 Volume 132, Number 1). Here is a summary of their methods and findings. Methods: We examined the relationship between surgeons’ voice tone during…
READ MORE

Business Storytelling with Dr Benedict Tan: Humility in Action

By , in , ,
Business Storytelling with Dr Benedict Tan: Humility in Action
Today, my story is based on personal experience and centered around Humility. Recently, I was at Changi Cove working with Doctors and Healthcare Leaders. It was a fun day of crafting Narrative Medicine that involved hospital deaths, brand positioning and leadership. At one stage, Dr Ben Tan (one of the participants) and I spent 20 mins working on one of his upcoming…
READ MORE