The Digital Skill We Don’t Teach
I can’t possibly tell my 12 year old to not be on social media. Soon enough she will be there. But what I can do, is to teach her the best use of it as I am figuring it out too. One of the biggest downsides of social media, for young girls in particular, is this overwhelming pressure that comes from the…

Cost Saving Not at the Cost of Brand Experience
In an uncertain world, we seek for certainty. When managing business profitability, cost saving strategy brings that certainty and as result we latch on to it. And then we build tactics around the strategy of cost saving.  Here are some tactics of a 5 Star Hotel to live the cost saving strategy: Remove coffee and tea urns and replace them with sachets…

The Perplexity of Learning
My greatest learning experiences can never be defined as fun, fast and easy. A clear indicator of whether I am learning or not is, whether I am feeling the discomfort or not. In feeling that discomfort,  I must embrace the tension, exert emotional labour and be aware that I will at least once hear that voice in my head that says ,…

Effort is Not for Sale
I am watching a video of Devon Bieling a young woman from Atlanta who rolls her way past the finish line after collapsing just 12 yards before finishing Tunnel Vision Marathon in North Bend, Washington. As I watch this video I am thinking of a word, Effort. Effort is a meaningful word with hardly any thought given to it in our privileged…