Why I love feedback but hate feedback forms?

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Why I love feedback but hate feedback forms?
I have a question. No, I don’t need you to give me an answer but just answer it to yourself. When was the last time you gave generous feedback on a feedback form? If your answer is recently or always or even sometime ago, you are rare and a minority. The problem is feedback forms are not designed to demonstrate generosity. Generosity,…
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Change Storytelling : Changing Minds

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Change Storytelling : Changing Minds
Recently, I had an opportunity to be involved in building a Change Narrative for a leading semiconductor manufacturing company. The factory was on its way to becoming a Smart Factory. Whilst running the project, at one stage, I sensed through a conversation with the leadership team that most of the factory workers had the view that this drive for automation and robotics…
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Storytelling: Can you see it?

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Storytelling: Can you see it?
There is a form of storytelling that we watch, yes it is movies but we don’t do movies at work. Right ? So, what do we do to  make people see what we are saying ? Is there a way to make that happen ? Firstly let us understand why seeing is even important?  When you make someone see something you engage…
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Digital Transformation: Correct doesn’t always connect

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Digital Transformation: Correct doesn’t always connect
Over the last few months, whilst running Digital Transformation Storytelling Programmes, I asked several rank and file staff (impacted by the change), “Why do you think your organisation is changing?” After hearing several responses, I can confidently say that rank and file staff’s worldview is, all change initiatives are driven by profitability and there is no care or concern for people on…
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Storytelling is the only differentiator

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Storytelling is the only differentiator
Chobani sells yoghurt so does Yoplait. Chanel sells lipstick so does Loreal. Nike sells fitness apparel so does Adidas.  What is the difference? Often times, the biggest difference between two products that do the same thing is the story that they tell, and how people relate to it.  Watch this 20 min video in which Tim Riley, who heads up the online…
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