Storytelling : The Connection Conundrum
Just before dinner last night, my daughter and I were on the phone to my mother. At one stage during the call we had a big laugh. Later, during dinner my husband asked, “ Why were you guys laughing?” I asked him, “Do you want the facts or the story? His response, which I had already anticipated was, “Just give me the

Storytelling : The curse of loyalty to experiences
“A leader supports her people during an organisational change” says a leader I am working with on building an organisational change narrative. When I hear this, I say to the leader, ” The fact that you make this assertion with confidence in your voice, tells me that there are sediments of experiences layered in your memory forming this assertion.” We are loyal…

Corporate Communication Mistakes Brought Down a Company
It was meant to be normal hectic day at work where I would go about managing my responsibilities in distribution and inventory management , working mostly on demands coming from seven retail locations and corporate orders for information technology products. However, as I walked through the main entrance of the modern building with nice big glass doors, something looked different. Local police…

Hyper-targeted Stories
You decide, you are going to create a PDF document with all the information American’s would need to holiday in India. You will research, combine it with your experience and put it online for anyone who needs it. So what will be in the document? A logical mind would develop the document keeping the traveller’s experience in mind, VISA, flights, accommodation etc.…

Storytelling with Shared Emotions
I advocate using a word of emotion in organisational storytelling. For example, notice the difference when I say Statement 1 : ” I ran a project in India and the project failed.”  Statement 2: ” I ran a project in India, the project failed and I am devastated.”  Just because I have added the word devastated, you will now think that I…

Chance
“Anjali, our incident report is filled with information on small accidents that happen everyday. People only pay attention to big accidents .As a result, small accidents occur in high frequency. It’s this low consequence nature of small accidents that prohibit people from paying attention but these small accidents put together create high consequences.”⁣ ⁣ This is what a factory safety officer shared.…