Recently my mentor provoked a thought. He sent me this line “Think story-telling, and the default is to think of ‘telling’—as in verbal”
After reading this line a few times.I came to a conclusion that telling is not as important as listening. Especially in sales.
My research then pointed me towards a fabulous write up by Steve Denning that points out the…
This blog is part 2 of 2 our Blog Series Storytelling:Interviews or Customer Safari
In Part 1 of 2 we understood what is a Customer Safari.
In this blog I wanted to share a story of a business leader who went on a customer safari and gained unique insights in to their customer’s world which led to better business outcomes.
Story as…
This blog is for you if your efforts in getting to know your customer are limited to customer segmentation, traditional market analysis and customer surveys
You may think what more needs to be done to understand a customer?
You need to understand the person behind your customer. Have an understanding of situation, mindset and behaviour.
How would one go about doing that?…
This blog is for you if you find yourself hesitant to speak or being told off for not speaking ” proper English”.
Imagine you are telling a story to a friend and you say, “the dog and me”. Your friend stops you and says, you mean “the dog and I”. Does it frustrate you and does it even matter?
The majority of…
This blog is for you if you, as leader, have these questions running through your mind
1.How can I motivate my team to Innovate?
2.Shall I focus on global business growth or connection with our employees?
Before I start I want to thank my client Uen Li Chia for inspiring this blog.
A couple of months ago I wrote a…
If you are a bit sick of reciting your CV when asked “Tell us about yourself” and you are ready to find a remarkable way of answering this question, this blog is for you.
A few months ago I wrote one of my most read blogs of 2015 Storytelling : And why say a hello like this?
The point I was trying…
This blog is for you if you are in sales. What we are focussing on in this blog is the most overlooked, but the most important part of the sales process. No, its not the sales presentation. Let’s find out what exactly it is.
Over the last one month I have worked with senior sales teams of a few organisation where the…
This blog is for you if you wonder, How can I best answer consumers question, ” What exactly can your product do for me?”
Recently I worked with a leading global telecommunications company that makes several different types of products. My job was to work with the Product Heads and build a narrative around each product.
After a few days of work…
If you are interested in knowing which stories resonate most with us then this blog is for you.
Earlier this week I was working with senior management of a gateway services company ( companies that specialise in ground handling, cargo, travel and catering services).
The day was focussed on getting stories from senior management which could be used in project plans roll…
If I tell a story I am almost certain my boss will say, ” Get to the point”. If this is you. Then, this blog is for you.
In one of my previous blog Storytelling: Get to the point ! I have covered 3 tips on communicating with bosses.
Here is one more tip on getting to the point with stories
Firstly,…