We tend to view stress and burnout in terms of the short-term demands of a sprint: the rush to meet a deadline or prepare for an important presentation. But the demands of a marathon take a different kind of toll on us. As we mark the one-year anniversary of the first pandemic restrictions, now is a good time to look at the…
Storytelling is not only an inspiring but also a great knowledge sharing tool.
Here is one of my favourite story from the Healthcare Environment
*Neonatal Intensive Care Unit, 1990’s. A nurse has been watching a newborn for several hours. Suddenly, the baby turns dark blue, almost black. The medical team immediately calls for a doctor and a radiologist and prepare to intervene,…
Introducing ourselves at a Boardroom Table especially when our bosses are seated at the same table is nothing but stressful.
So, the easiest thing to do is to be safe and say something like this. “My name is Sania and I am the Director of Healthcare Innovation.”
Now, this is a safe introduction and granted no one will raise eye brows at…
Recently I gave a talk on Sales Storytelling at a leading Pharmaceutical Company. In preparation for this talk I researched on Pharma sales industry, spoke to a few pharma sales reps and doctors ( key client for pharma sales reps).
In this preparation, there are insights I discovered which I think can be of great use to the pharma sales industry and…
Very interesting research on the connection between a surgeon’s tone of voice and their likelihood of having been sued for malpractice in an article titled, Surgeon’s Tone of Voice: A Clue to Malpractice history. (Surgery Ambady et al 9 Volume 132, Number 1). Here is a summary of their methods and findings.
Methods: We examined the relationship between surgeons’ voice tone during…
Today, my story is based on personal experience and centered around Humility. Recently, I was at Changi Cove working with Doctors and Healthcare Leaders. It was a fun day of crafting Narrative Medicine that involved hospital deaths, brand positioning and leadership. At one stage, Dr Ben Tan (one of the participants) and I spent 20 mins working on one of his upcoming…
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In a number of states in America, there has been the legalisation of the sale of so called “Medical Marijuana” and as a result, large numbers of shops have sprung up in shopping centres selling marijuana openly to people who supposedly have a medical need for it.
Last week, I saw a documentary on the efforts of citizens in some of these…
Adam works as a corporate communications head in a hospital and is just about to announce a new initiative to the entire hospital, the formation of a Pediatric Rapid Response Team.
So what is the Rapid Response Initiative?
In the usual hospital setting, escalating care for a deteriorating patient is mostly a hierarchal process with nurses informing the ward doctors who will…