Business Storytelling

“Anjali, our incident report is filled with information on small accidents that happen everyday. People only pay attention to big accidents .As a result, small accidents occur in high frequency. It’s this low consequence nature of small accidents that prohibit people from paying attention but these small accidents put together create high consequences.”⁣ ⁣ This is what a factory safety officer shared.…

In a meeting, a leader who is a leading a company that sells baby food says, “we have a pressing agenda item, we have to educate our distribution on the right use of our products. Hence, we will be rolling out a training programme for our staff on how to do that.” Now the statement made by the leader aims at immense…

“Anjali, I love the storytelling work we are doing here today. I will definitely use storytelling skills to inspire my team and engage my customers but I will never use it in front of my boss.” Now, that is a statement I often hear. If you feel this way too, this blog is for you. What kind of stories do bosses want …

You have received employee opinion survey results which reveal to you that people are not very happy in your team. You are frustrated because as a leader you have been doing plenty to make sure people are happy. You now have a number from the survey that gives you information on the levels of happiness in the team but measuring it doesn’t…

I am working with fairly senior people of an organisations and we are writing a change story. Some questions I ask and the responses I get are given below Why are you adopting automation? We have a lot more work and it is not possible to do it manually. Why are you making your factory smart? That is the only way to…

We can prove it scientifically. In academic terms, an “emotionally competent stimulus” is any video or photo that elicits a strong emotional reaction. These images can trigger fear, sadness, joy, hope, shock, surprise, or disgust. The turtle video triggers several emotions at once. Once we see or experience an emotionally charged stimulus, the amygdala—an almond-shaped structure in the brain’s temporal lobe—releases neurochemicals…

A group of government officials have come up with an idea, to launch a website that informs traveller’s coming into Singapore what they can and can’t bring into the country. They are required to present this idea to senior officials for a project sponsorship. Thier presentation begins with explaining the problem. The problem statement is projected on the slide For people travelling…