Change Management

Over the last few months, whilst running Digital Transformation Storytelling Programmes, I asked several rank and file staff (impacted by the change), “Why do you think your organisation is changing?” After hearing several responses, I can confidently say that rank and file staff’s worldview is, all change initiatives are driven by profitability and there is no care or concern for people on…

Words are not just a mechanism of conveyance. They are a mechanism of influence. Given below are three research based findings from Robert Cialdini’s book Pre- Suasion: A Revolutionary Way To Influence And Persuade that prove that words are a mechanism of influence. 1) WORDS THAT CONNOTE ACHIEVEMENT Studies have shown that subtly exposing individuals to words that connote achievement ( win,…

Desired Change rarely takes place by only presenting consequences of not changing or benefits of changing. Effective Change Management Storytelling requires another important element. Robert Cialdini’s book Pre-Suasion informs that as a rule, communications that present the most frightening consequences of poor health habits work better than milder messages or messages that present the positive consequences of good habits. The more prominent…

In Change Management Storytelling talking about how is the current situation is very important. Today, whilst working on Change Management Storytelling Project  I was having a casual conversation with some of the leaders to gain some insights on the project. During this conversation, one of the leader asked me ” why are you so fussed about knowing how are we working now?…

Why desired change behaviours should never be incentivised? Last week I was invited to speak on Storytelling for Change at a Learning Festival of an Organisation. I was surprised to notice that the employees upon attending a speaking session were allowed to get a stamp on their Learning Passports and once they had certain numbers of stamps they could win prizes like…

Telling someone to change is one thing and teaching them how to change is another. At the end of a my Storytelling Workshops there are two types of inner dialogues that take place. My inner dialogue is,”I hope the participants change the way they communicate” and participant’s inner dialogue is “this time I am really going to change” My inner dialogue…

Change is accepted when you are emotionally invested in it For anyone who is a parent, having a child was perhaps one of the biggest change you have experienced. Yet, we love our children, look after them, want the best for them and never ever feel the lack of motivation to change ourselves for their best. The same is not true for…

Change Management Storytelling and why how we position it matters. In my recent work in Change Management Storytelling I have noticed that most leaders start talking about change like this. ” I am really sorry that we are changing the way we do ticketing” ” I am sorry we have to put you through yet another change ” ” The new change…

A great example of Change Management Storytelling Indra Nooyi, PepsiCo Chairman and CEO is asked about Change in an interview with Doug McMillon Walmart President and CEO. What we are use to is a response that sounds something like this ” Change is hard, you have employees to please, investors to please and the pace of the change is just unmanageable ”…